How to Download and Use the M&S Banking App
If you are looking for a convenient and secure way to manage your M&S Credit Card or Everyday Savings Account, you might want to consider downloading and using the M&S Banking App. The M&S Banking App is a mobile application that allows you to access your accounts, view your transactions, make payments, transfer balances, chat with customer support, and more. In this article, we will explain the benefits, features, and steps of downloading and using the M&S Banking App.
Benefits of the M&S Banking App
The M&S Banking App offers many benefits for its users, such as:
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Convenience: You can access your accounts anytime and anywhere with your smartphone or tablet. You can also sign in with your fingerprint or face recognition on compatible devices.
Control: You can keep track of your spending with handy spend notifications, view your statements, balances, and transactions, and make payments to your M&S Credit Card using a debit card.
Support: You can use the secure 'Chat with us' feature to get in touch with account specific queries, or update your contact details within the app.
Features of the M&S Banking App
The M&S Banking App has many features that make it easy and enjoyable to use, such as:
View PIN: You can retrieve your credit card PIN in an instant, in case you ever forget it.
Mobile statements: You can view and download digital versions of your credit card and savings account statements.
Transfer a balance: You can easily transfer a credit or store card balance to your M&S Credit Card and view your outstanding balance and new offer.
Activate your card: You can activate your new credit card in a few minutes within the app.
Add to Apple Pay: You can add your credit card to Apple Pay directly through the app.
How to Download the M&S Banking App
To download the M&S Banking App, you need to have a compatible device running iOS version 12.2 or higher, or Android 6 or higher. You also need to be an existing customer of M&S Bank. To download the app:
On your mobile or tablet, click on if using an Android device to go straight to our app in your app store.
Alternatively, go to the App Store if using an Apple device or Google Play if using an Android device and search for 'M&S Banking App'.
Once there, tap 'Get' or 'Install' to download the app.
How to Set Up and Sign In to the M&S Banking App
To set up and sign in to the M&S Banking App, you need to have registered for digital banking services (Internet Banking) first. You will need your username and password to set up the app. To set up and sign in to the app:
If you have not registered for digital banking, you will need to register first by visiting and following the instructions.
If you have already registered for digital banking, open the app on your device and enter your username and password.
Accept the terms and conditions and choose a passcode to access the app. You can also enable fingerprint or face recognition if your device supports it.
You will receive a verification code by text message or email. Enter the code to complete the setup.
Once you have set up the app, you can sign in with your passcode, fingerprint, or face recognition.
How to Manage Your Accounts with the M&S Banking App
With the M&S Banking App, you can easily manage your M&S Credit Card and Everyday Savings Account. You can:
View your account balances, transactions, and statements.
Make payments to your credit card using a debit card or set up a direct debit.
Transfer a balance from another credit or store card to your credit card.
View your PIN, activate your card, or add it to Apple Pay.
Update your personal details, such as your address, phone number, or email.
Chat with customer support for any account specific queries.
How to Stay Safe and Secure with the M&S Banking App
The M&S Banking App is designed to keep your information and money safe and secure. Here are some tips to help you stay safe and secure with the app:
Never share your username, password, passcode, or verification code with anyone.
Always sign out of the app when you are not using it.
Keep your device updated with the latest software and security patches.
Avoid using public or unsecured Wi-Fi networks when accessing the app.
Contact us immediately if you lose your device, suspect any fraudulent activity, or notice any suspicious emails or texts claiming to be from us.
Conclusion
The M&S Banking App is a great way to manage your M&S Credit Card and Everyday Savings Account on the go. It offers many benefits and features that make it convenient, easy, and secure to use. You can download the app from the App Store or Google Play and set it up in a few minutes. You can then access your accounts, view your transactions, make payments, transfer balances, chat with support, and more. Download the M&S Banking App today and enjoy banking at your fingertips!
FAQs
Here are some common questions and answers about the M&S Banking App:
Is the M&S Banking App free?
Yes, the M&S Banking App is free to download and use. However, you may incur data charges from your network provider depending on your tariff and usage.
Can I use the M&S Banking App on more than one device?
Yes, you can use the M&S Banking App on up to six devices. However, you will need to set up each device separately using your username, password, and verification code.
What if I forget my passcode or want to change it?
If you forget your passcode or want to change it, you can tap 'Forgotten passcode' on the sign-in screen and follow the instructions. You will need to enter your username, password, and verification code to reset your passcode.
What if I have a problem with the app or need help?
If you have a problem with the app or need help, you can use the 'Chat with us' feature within the app to contact our customer support team. Alternatively, you can call us on 0345 900 0900 or visit for more information.
How can I give feedback or suggest improvements for the app?
We welcome your feedback and suggestions for improving the app. You can rate and review the app in the App Store or Google Play, or send us an email at .
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